What is Klarna?

Klarna is the leading global payments and shopping service, providing smarter and more flexible shopping and purchase experiences to 90 million active consumers across more than 250,000 merchants in 17 countries. Klarna offers direct payments, pay after delivery options and instalment plans in a smooth one-click purchase experience that lets consumers pay when and how they prefer to.

What is Pay Later?

Pay up to 30 days after your purchase. No interest. No fees when you pay on time. No impact credit score.

What is Pay in 3?

Spread the cost of your purchase into 3 interest-free instalments, automatically charged from your card every 30 days. 

Here's how it works:

Step 1: Add your products to your basket

Step 2: Click Klarna in the payment options of the checkout and follow the instructions to find out if you would be approved. 

Step 3: Checkout! Klarna will email you directly with your confirmation and details of when to pay.

FAQs:

What about any returns or refunds?

All refunds will be issued according to our returns policy. 

Your refund will be processed to your original form of payment. If your original form of payment is associated with a now closed bank account or credit card, please contact your financial institution regarding the refund. If you have paid for your order with a card, the refund will be made back to the same card.

For “Pay in 3 instalments”

Refunds for Pay in 3 are processed in different ways, depending on the status of your payment schedule, how much you have paid and if the merchant has processed a full or partial refund.

Full refund

If a full refund is registered on your order, possible remaining payments will be cancelled and the already paid amount will be refunded to the card used to make the payment.

Partial refund

In case the partial refund was more than the remaining balance on your order, the amount will be deducted from the outstanding balance first and the difference will automatically be refunded to the card you used to pay off the purchase.

In case the partial refund was less than the remaining balance on your order, the amount will be deducted from the outstanding balance and spread evenly over the remaining payments.

Visit Klarna's FAQs page to learn more.

Rachael Winter acts as an introducer and not a lender of unregulated credit products provided by Klarna Bank AB (publ). Klarna is only available to permanent UK residents aged 18+, subject to status, terms and conditions apply. Payments will be made directly to Klarna and must be repaid in line with the relevant product terms. Pay Later products (Pay in 3 instalments and Pay in 30 days) are not regulated credit agreements and Klarna is not subject to supervision by the FCA when it offers these products. Before you can use a Pay Later product, Klarna will perform a soft credit check - this initial search will not affect your credit rating and the check is not visible to other lenders. Borrowing beyond your means could seriously affect your financial status, ensure you can afford to make your repayments on time by their due date. For more info visit Klarna.com/uk/terms-and-conditions/